Available for Remote Roles  · 

Neeraj Singh Shekhawat

Customer Success · Revenue Operations · AI Automation

I close revenue. I build the tools that help teams close more.

View My Work Let's Talk
$0K+
Revenue Influenced
0+
Demos Delivered
0+
Years B2B SaaS
0+
Sales Team Led
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About Me

The rare person who can
strategize and build.

I'm not a typical CSM. I come from a web development background, crossed into B2B SaaS sales and customer success, and now I build AI and automation tools that solve real revenue problems. I bring the technical depth of an engineer and the commercial instincts of a revenue professional.

Over 5+ years I've owned the full post-sale motion — onboarding, health scoring, expansion revenue, and churn prevention — across mid-market and enterprise SaaS accounts. I've also led teams, built internal tools, and shipped production automation workflows that are running right now.

My positioning: "Technical CS & RevOps professional who builds the AI tools other people wish they had." Canadian-trained, globally minded, India-based — targeting remote USD roles with North American SaaS companies.

5+ yrs B2B SaaS Canadian-trained 2 AI projects live Full-stack dev roots Remote-ready

Tech Stack & Tools

HubSpot
HubSpot
Salesforce
Salesforce
Apollo.io
LinkedIn
LinkedIn Nav
n8n
n8n
{ }
REST APIs
Zapier
Zapier
Git
Git
JavaScript
JavaScript
Python
Python
SQL
SQL
Angular
Angular
Claude API
OpenAI
GPT API
Tableau
Tableau
MongoDB
MongoDB

Experience

Where I've built
and shipped.

Aug 2025 – Dec 2025 Gurugram, India
Account Executive
Amply

Managed mid-market retail and hospitality accounts, delivering enterprise-grade solution demos to 50+ stakeholder groups. Drove full-cycle sales from discovery through closed-won while building GTM messaging and cross-functional alignment.

  • Delivered enterprise demos to 50+ stakeholder groups, driving retail and hospitality pipeline
  • Led end-to-end sales cycles: discovery, solution demos, pilot execution, and expansion discussions
  • Identified upsell and cross-sell opportunities across multi-location clients, contributing to pilot conversions
  • Built GTM messaging for retail and hospitality use cases, improving outbound engagement quality
  • Collaborated with product and engineering to align customer workflow requirements with feature development
Mid-Market Sales Full-Cycle AE GTM Strategy Solution Selling Retail & Hospitality
Feb 2024 – Jul 2025 Toronto, Canada
Sales Team Lead
SalesGamma Inc.  ·  Amazon Business Campaign

Spearheaded a high-performance B2B sales campaign for Amazon Business, targeting SMEs across Toronto. Promoted to Team Lead within 3 months based on consistent performance and demonstrated leadership capability.

  • Delivered 580+ tailored solution presentations, influencing $200K+ in revenue with a 12% reorder rate
  • Led and mentored a team of 18+ sales representatives on engagement, objection handling, and stakeholder communication
  • Built and managed relationships with SME clients using Amazon Business solutions, ensuring adoption and repeat engagement
  • Partnered with leadership on funnel analytics and client data reviews to refine engagement strategies
Team Leadership B2B Sales Amazon Business Pipeline Analytics SME Accounts Toronto, Canada
Nov 2023 – Feb 2024 Toronto, Canada
Sales Development Representative
SalesGamma Inc.  ·  Amazon Business Campaign

Acted as trusted advisor to SME customers, aligning Amazon Business solutions with operational needs. Demonstrated consistent performance that led to promotion to Team Lead within 3 months.

  • Built pipeline through consultative outbound engagement and needs-based qualification
  • Promoted to Team Lead within 3 months based on performance and demonstrated leadership capability
  • Partnered with leadership on funnel analytics and client data reviews to refine engagement strategies
Outbound Sales Lead Qualification Consultative Selling Amazon Business
Apr 2022 – Jul 2023 Markham, Canada
Web Developer
Angular 121772 Canada Inc.

Built web applications for SME clients and managed full project lifecycles. This technical foundation is what makes me dangerous in a CS or RevOps role — I can read code, write automation, and ship tools without needing engineering support.

  • Developed web applications using HTML, CSS, JavaScript, Angular, and MongoDB for SME clients
  • Managed client relationships through full project lifecycle: requirements gathering through go-live
  • Integrated third-party REST APIs and built custom internal tooling
  • Leveraged technical fluency to bridge gap between product/engineering teams and business stakeholders
JavaScript Angular HTML / CSS MongoDB REST APIs Client Management
Mar 2019 – Aug 2020 Scarborough, Canada
Sales & Marketing Supervisor
Eros LED Lighting Inc.

Managed B2B client acquisition and store sales for a lighting solutions company, driving measurable revenue growth through structured sales processes and team coaching.

  • Managed B2B client acquisition, driving a 20% revenue increase
  • Delivered tailored product demos, proposals, and contract negotiations achieving a 10% margin increase
  • Trained and supervised sales associates on customer engagement and retention best practices
B2B Sales Client Acquisition Team Supervision Contract Negotiation

Diploma in Accounting & Business

Seneca Polytechnic  ·  Toronto, Ontario, Canada  ·  Graduated Apr 2021

Financial Accounting · Sales Management · Marketing Strategy · Consumer Behaviour

2018 – 2021

Projects

I don't just talk about
automation. I ship it.

Two production-ready tools live today. Three more in active development. All solve real revenue problems.

01
Live

AI Lead Generation Bot

An AI-powered bot that automates lead identification and initial outreach qualification. Runs continuously, scores leads against ICP criteria, and routes qualified prospects directly into the pipeline — no manual review needed.

~70% reduction in manual prospecting time
AI / LLM Automation Lead Scoring ICP Matching Python
GitHub View on GitHub
02
n8n
Live

n8n Lead Generation Workflow

End-to-end n8n workflow that scrapes buying signals, enriches lead data via APIs, and triggers personalized outreach sequences automatically through HubSpot. Fully automated from signal detection to first contact.

100% automated pipeline from signal to outreach
n8n HubSpot API Webhooks Data Enrichment Lead Automation
GitHub View on GitHub
03
In Dev

AI Customer Health Dashboard

Pulls CRM data, uses AI to score account health, and flags at-risk accounts before they churn. Turns reactive CS into proactive retention.

Python HubSpot API Chart.js LLM Scoring Tableau
Coming Soon
04
In Dev

Automated Onboarding Sequence Builder

n8n + GPT workflow that auto-generates customized onboarding checklists and welcome sequences for new SaaS customers by industry. Scales CS output without headcount.

n8n GPT API HubSpot Gmail API
Coming Soon
05
LinkedIn
In Dev

LinkedIn Outreach Personalization Engine

Profile URL → hyper-personalized outreach message via AI based on role, company, and recent activity. 3–5x reply rates vs. generic outreach.

n8n Claude API GPT API Web Scraping
Coming Soon

Skills & Certifications

The full stack:
commercial + technical.

Revenue & Customer Success

Customer Success Management Account Management Mid-Market Sales Enterprise Sales Revenue Operations Churn Prevention NRR / GRR Onboarding Design QBR Delivery Expansion Revenue

Technical

JavaScript Angular HTML / CSS SQL MongoDB REST APIs Webhooks Git / GitHub Python (learning) n8n

Data & Analytics

Tableau SQL Analytics HubSpot Reporting Funnel Analytics Cohort Analysis Revenue Dashboards

AI & Automation

Prompt Engineering GPT / Claude API n8n Workflows AI Agent Design Lead Automation LLM Integration

Certifications

Tableau
Tableau Data Visualization
UC Davis · Coursera
✓ Done
SQL
SQL for Data Science
UC Davis · Coursera
✓ Done
AWS Cloud Practitioner Essentials
Amazon Web Services
✓ Done
Microsoft
Microsoft Security Essentials
Microsoft
✓ Done
HubSpot
HubSpot Digital Marketing
HubSpot Academy
✓ Done
HubSpot
HubSpot SEO Certification
HubSpot Academy
✓ Done
HubSpot
HubSpot Revenue Operations
HubSpot Academy
In Progress
Gainsight CSM Certification
Gainsight
Planned

Let's Work Together

Building CS or RevOps?
I strategize AND build.

If you're building a CS or RevOps function and want someone who can run the strategy conversation and ship the automation tool that supports it — let's talk.

Neeraj.shkt@gmail.com LinkedIn LinkedIn GitHub GitHub
Remote CS / AE / RevOps roles Freelance automation consulting North American SaaS companies Open to full-time